Shipping

Japan Finds Direct · Last updated September 19, 2026

Where we ship from

Every order ships from our private warehouse. Figures are packed by hand — boxes, padding, and labels come out of a real supply room, not a third-party fulfillment center. For team and inventory safety, the warehouse address is not published.

Rates and carriers

Flat-rate shipping within the United States is $10 for every group of up to six eligible figures. Figures inside bundles count individually, and quantities across your selected items are added together: 1–6 figures cost $10, 7–12 cost $20, and 13–18 cost $30. Listings marked “Ships separately” need their own box and have a separate $10 fee per purchased unit. They do not count toward a six-figure group. One marked item alone is $10; a marked item plus up to six ordinary figures is $20. These fees are charged when shipping is requested, not while items are stored. Existing purchases keep their original shipping terms. Verified prepaid shipping applies to its eligible shipment, not to unrelated separate boxes. We choose the appropriate carrier and purchase the label when your package is ready to leave the warehouse.

Tracking

When your order ships you can follow it from your account's order history, including carrier, tracking number, and delivery-stage progress.

The virtual warehouse

Items you own — and gifts sent to you — can be held in your virtual warehouse at no charge. Ship an item when you are ready, or select several warehouse items in one shipping request. Ordinary figures combine for $10 per group of up to six; marked oversized items retain their separate $10-per-unit fee. Gift senders can also prepay shipping in advance.

Damaged or lost in transit

If something arrives damaged or never arrives, open a refund request from your order history or message us — see the Refunds & Returns policy. Transit problems are on us to make right.