Japan Finds care
Message us from your account so we know who we’re helping. Tell us which figure or order your question is about.
Read the step-by-step guidesTalk to Japan Finds
Ask about an order, a deposit, a pre-order, a figure you want us to find, or anything else. This opens your private conversation with our team. You can return to Messages to read and reply.
Read your existing messagesYou don’t need to contact us through Whatnot. Leave your message here; our team will reply when available.
No sign-in needed
If you cannot sign in, email the care team from any inbox. Include an order number only when your question is about an order.
support@japanfindsdirect.comStart in the right place
Open Orders & Delivery, choose the order, and use Request refund so the order details stay attached to your request.
In Settings, open Whatnot history to ask us to match verified past purchases. Linking history does not create an order or add value to your Japan Finds account.
Open Settings